Keeping you Safe at Live Well London 2021

As an event organiser, our number one priority is to ensure the health, safety and wellbeing of all of our brands, visitors and staff.

As we welcome you back to Old Billingsgate, London for Live Well London 2021, we would like to advise you that we are working closely with the venue to ensure the safety and comfort of all those at the festival. 

Whatever happens, our promise to you is that we will continue to put your safety first and will be cautious rather than take risks.  If we feel this will substantially impact the delivery of the event, then we will make the appropriate decisions.  It’s really important to us that we deliver the same Live Well experience for you and if we can’t deliver it, then we will wait until the right, and safe time when we can.  If the event does not to run, then we will offer customers a refund or transfer to a future event.

Guidelines are changing frequently and we will keep our safety plans up to date, keeping you informed regularly along the way.

In line with current government guidance and recommendations and those of the some of the new measures we may be implementing with the venue and our suppliers include:

When You Arrive

Additional Signage

Additional Signage

will display all the key information on how we will keep you safe during your time with us

Contactless badge scanning

Contactless badge scanning

will in place wherever possible

Entry and capacity

Entry and capacity

may be managed to ensure social distancing is possible

Temperature scanning

Temperature scanning

may be in place

Track & Trace

Track & Trace

We will support the government track & trace system

When you get inside… 

Increased filtered ventilation 

Increased filtered ventilation 

will keep the air clean and safe 

Cloakrooms

Cloakrooms

will be available with limited facilities

Face Masks

Face Masks

We will ask that all visitors and brands will need to wear a mask unless exempt, thoughout the event.  This measure will be monitored and may change in line with government regulations by the time the festival happens in March

To ensure social distancing is easily maintained...

Stand designs and seating plans

Stand designs and seating plans

will be optimised and carefully planned

Floorplans

Floorplans

may be reconfigured to allow for wider aisles 

To help keep everything clean… 

Hand sanitizer

Hand sanitizer

will be provided at key points

Cleaning

Cleaning

will be more frequent with enhanced cleaning on high touch point areas 

Hygiene screens

Hygiene screens

may be installed at service counters where necessary

Food & Beverages

Food & Beverages

will be served pre-packaged and “grab and go” 

Cashless Payments

Cashless Payments

Only cashless payments will be accepted

Most importantly...

Our communications will be clear, concise and regular in the build-up to and during the festival, including reminders to all attending if the safety guidelines to adhere to.
 
Guidelines are changing frequently and we will keep our safety plans up to date, keeping you informed along the way.

Sponsors

Partners

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